If you have made a deposit booking, the date for the remaining payment to be taken will be shown on your original booking details email. Please see the example below to show how it will be displayed in the email. The payment will be attempted to be taken 7 days before you are to travel. If, for some reason, we are unable to take payment, we will send you a separate email which allow you to pay the remaining balance manually. If we do not receive payment after 3 attempts, your booking will be cancelled.  

Card Fee:£0.00
SMS Booking Confirmation:£0.00
Example Payment Date:01-01-2018

Payment Method:Debit Card

We are unable to offer a deposit service where you pay the driver on the day. 

If you do have any issues with the payment, please call our customer service team on 0333 772 9737 or create a helpdesk ticket.